Privacy Policy

Overview

This Privacy Policy explains how One Big Media Company LLC, doing business as Mia And Monami, collects, uses, and protects your information when you visit books.miaandmonami.com or buy from us.

Information we collect

Information you give us: your name and email when you join our early list or newsletter, contact us, or chat with us; and your purchase details when you buy a book.

Payment information: processed directly by our payment providers (such as Stripe and PayPal). We receive confirmation of your payment but not your full card number.

Automatic information: basic technical data such as your browser, device, pages visited, and approximate location, collected through cookies and similar tools.

How we use your information

To deliver your purchases and provide customer support.

To send the emails you signed up for, such as book announcements and our newsletter. You can unsubscribe at any time using the link in any email.

To answer your questions, including through our website chat assistant.

To understand how the Site is used so we can improve it.

To prevent fraud and meet legal obligations.

Website chat

Our Site may offer an automated chat assistant that answers questions about our books. Messages you send in the chat, and any contact details you choose to share, are stored so we can reply and follow up.

How we share information

We do not sell your personal information. We share it only with service providers who help us run our business, such as our website and email platform (HighLevel), payment processors (Stripe, PayPal), and hosting providers, and only as needed to provide their services. We may also disclose information if required by law.

Cookies

We use cookies to keep the Site working, remember your preferences, and understand traffic. You can accept or decline non-essential cookies using the banner on our Site, and you can also control cookies in your browser settings. Declining may affect some features.

How long we keep information

We keep your information for as long as needed to provide our services, meet legal and tax requirements, and resolve disputes. You can ask us to delete your information at any time.

Your choices and rights

You can unsubscribe from emails at any time. Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, or to object to certain uses. To make a request, email us at [email protected].

Children

The Site is intended for adults. We do not knowingly collect information from anyone under 18.

International visitors

We are based in the United States, and your information may be processed in the U.S. and other countries where our service providers operate.

Security

We use reasonable safeguards to protect your information, but no method of transmission or storage is 100% secure.

Changes to this policy

We may update this policy from time to time. The “last updated” date shows the latest version.

Contact

One Big Media Company LLC, 124 Broadkill Rd #961, Milton, DE 19968, USA. Email: [email protected].